Document Details

Späť/Back: <dl>SlPK    |    Späť na zborník/Back to proceedings


Author(s): Mária Kecskés Mráziková, Petronela Tarinová

Title: Analysis of the Quality Control Process in Selected Company

Source: International Scientific Days 2018 :: Towards Productive, Sustainable and Resilient Global Agriculture and Food Systems :: Proceedings

ISBN: 978-80-7598-180-6


Publisher: Wolters Kluwer ČR, Prague

PY, pages: 2018, 1285-1292

Published on-line: 2018-11-09

Language: eng

Abstract: The current fast changing times represent a situation that requires demanding solutions and decisions from companies. On the other hand, proactive companies see it as a challenge, and by the constant implementation of changes they can respond to environmental pressures. Businesses that are constantly moving forward define and improve their processes and follow the trend of quality orientation in all areas and are able to participate and succeed in the competitive struggle. In this way, they can build competitive advantages that are sustainable over a long term. Currently, quality refers to all areas, not just products. However, for manufacturing enterprises, the quality of production and its subsequent control is a key area, and that is why such attention is being paid to it. Within the engineering company Eurosvit, s.r.o., we have carried out an analysis of the quality control process, which we consider to be essential. In the beginning, attention was paid to describing the process and its functioning within the company. In the next part of this work, we divided the process into three key areas, such as input, inter-operational and output control. Later, we were analyzing the complaints, which clearly belongs to the quality control process; they evaluate its performance through feedback from customers. The last part is devoted to summarizing the data obtained, and the output is a set of measures to improve the quality control process. We have stated the number of complaints in each year, but there more reasons why. The first is the detailed record we keep and the introduction of the information system and the second reason is the complexity of production; Eurosvit's orientation. According to our research we came up with four main areas which should be improved and those are higher operator engagement, increased training frequency, purchasing a 3D measurement device and introduction of night shifts.

Keywords: quality control, quality, process, analysis

JEL Classification: M130, M000, M190

Rights:Open Access :: Creative Commons BY-NC-SA 4.0 International Licence
Creative Commons License
Toto dielo je publikované pod/This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence.